Integrating JazzHR with Justifacts

JazzHR is proud to partner with Justifacts to streamline candidate background screening and accelerate time to hire. 

Justifacts is committed to protecting their clients’ employees, customers and brands by providing thorough, comprehensive, and legally compliant employment background screening solutions. Leverage Justifacts’s easy-to-use and secure platform to automate screening, monitor compliance, and measure your screening progress. 

Integrate JazzHR with Justifacts to initiate the background screening process and receive results within the JazzHR Candidate Profile.

To integrate JazzHR with Justifacts: 

  1. Set up the Integration 
  2. Order the Background Check in JazzHR 
  3. View Results in JazzHR 

Set up the Integration

First, contact your Justifacts account manager to receive your unique integration credentials (API Key).

*Note that this is a user-specific API key that can only be used once. Each user has their own API key.

Once you have received the API key code from Justifacts, navigate back to JazzHR and:

  1. Click Settings.
  2. Click Integrations.
  3. Scroll down to the Justifacts block. 
  4. Click MORE DETAILS.
  5. This will lead you to the personal Justifacts integration. Click CONNECT. 
  6. Paste your unique API key.
  7. Click Save.

Once you have the integration set up, you can order background checks. 

Order the Background Check in JazzHR

  1. Within the Candidate Profile, click the Assessments tab. 
  2. Scroll down to the Justifacts section and click Select Package
  3. Select the appropriate background check package and click Request Background Check. *

Once requested, the candidate will receive an email notification from Justifacts to initiate the background check process.

*Note that pricing and billing information is stored on the Justifacts platform. The prices listed in JazzHR may not be final because of possible passthrough fees.

View Results in JazzHR

You are able to monitor the progress of the background check from the Assessments tab of the Candidate Profile. 

When the background check is completed, the status will change from In-Progress to Completed or Needs Attention. Click VIEW RESULTS to see all information in Justifacts. 

Frequently Asked Questions

How can I sign up with Justifacts?
Learn more here!

How do I customize my Justifacts Packages?
Log into your Justifacts account to create custom background check packages. 

What does it mean if the candidate's background check shows "Needs attention"?
"Needs Attention" is a completed status in Justifacts - alerting you to review the results in the Justifacts platform.

What is the difference between a "Completed" status and "Needs Attention"?
Completed: Background check for the candidate is clear. 

Needs Attention: There may have been unclear information returned during the process of the background check. Click View Results or log into Justifacts directly to review the report.  

What are passthrough fees?
Background checks require information to be reviewed for the candidate in every county they have lived in. If a candidate has lived in multiple locations, there may be additional passthrough fees to cover the cost of each county request. 

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