Integrating with Checkmate

JazzHR is proud to partner with Checkmate to automate candidate reference checks!

To integrate JazzHR with Checkmate:

Set up the Integration

First, navigate to your Checkmate account and locate your unique API Key. Once you are logged into Checkmate: 

  1. Click on your initials in the upper-right corner and select View Account.
  2. Select the Integrations tab.
  3. Select JazzHR from the list and copy the provided API Key. 

Once you have your unique API Key, navigate back to JazzHR and: 

  1. Click Settings.
  2. Click Integrations.
  3. Scroll down to the Checkmate block. 
  4. Select More Details. 
  5. Click Connect.
  6. Paste your unique API key.
  7. Click Save Credentials.

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Request Referrals in JazzHR

Once you've connected your JazzHR account with Checkmate, head to the Candidate Profile to start requesting referrals:

  1. Click the Assessments tab. 
  2. Scroll to Checkmate section.
  3. Click Select Package
  4. Click Submit. 

Once requested, the order will be in Pending Confirmation stage.  Click View Details to confirm the number of referees for the check.

After order is confirmed, the candidate will receive an email notification from Checkmate to provide employment references and begin the process. 

View Results in JazzHR

Monitor the progress from the Assessments tab of the Candidate Profile. 

When the candidate and the referees complete the requested forms, the status will change from In-Progress to CompletedClick VIEW RESULTS to see all information in Checkmate. 

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Frequently Asked Questions 

How can I sign up with Checkmate?
Please contact csm@jazzhr.com

Can I add Checkmate as a Workflow Helper?

No.  Because Checkmate leverages JazzHR's screening API, the workflow helper function is not available.  This is intentional to avoid allowing an unauthorized user from triggering the background/reference check.  We recommend either utilizing a Reference Check stage or adding a Task helper to a stage as a reminder.

Which questionnaires in Checkmate that is not displaying in JazzHR?

Any questionnaire that is saved under Custom Check.

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