Background Screening with Checkr

JazzHR is proud to partner with Checkr to streamline candidate background screening and accelerate time to hire. Checkr has taken an innovative approach to pre-employment background checks. Their technology uses artificial intelligence and machine learning to conduct criminal background checks on candidates quickly, efficiently, and transparently.

Integrate JazzHR with Checkr to initiate the background screening process and receive results within the JazzHR Candidate Profile.

To integrate JazzHR with Checkr: 

  1. Set up the Integration 
  2. Order the Background Check in JazzHR 
  3. View Results in JazzHR 

Set up the Integration

  1. Click Settings.
  2. Click Integrations.
  3. Scroll down to the Checkr block. 
  4. Click More Details.
  5. A window with Checkr will prompt you to sign in or create a Checkr account. 
    • Sign in:
      • Fill in your account username and password and Log In.
      • Once logged in, select Click here to connect. 




  • Create an account:
    • Fill in the requested fields in the Checkr module and Create Account.
    • Your Checkr account will be Pending Creation. 

Screen_Shot_2019-12-11_at_11.26.53_AM.pngOnce you have the integration set up, you can order background checks. 

Order the Background Check in JazzHR

  1. Within the Candidate Profile, click the Assessments tab. 
  2. Scroll to the Checkr section and click Select Package
  3. Select the appropriate background check package and click Request Background Check. 


Once requested, the candidate will receive an email notification from Checkr to start the background check process.


*Note that pricing and billing information is stored in the Checkr platform. 

View Results in JazzHR

You are able to monitor the progress of the background check from the Assessments tab of the Candidate Profile. 

When the background check is completed, the user who ordered the background check will receive an email notification and the status will change from In-Progress to Completed or Needs Attention. Click View Details to see all information in Checkr.


Frequently Asked Questions

I just signed up with Checkr and completed the account creation process.  However, when I try to order a Background Check I see the message "Hang tight! Checkr is creating your account.

It takes 1-2 business days for Checkr to verify your business once you've completed the sign-up process.  

What user roles can send candidates to Checkr background checks? 

Checkr is a customer-level integration. Only Super Admins can configure the integration. Only Super Admins and Recruiting Admins can order and view background checks from the candidate profile in JazzHR. Please note that only users with login information to Checkr will be able to view the full background check results.

Can Checkr run background checks on minors?

If you use background checks for volunteers, you may be curious if you can run background checks on minors. This is not possible for a few reasons:

  • Minors are generally not able to legally provide consent, as persons under the age of 18 are unable to enter legally binding agreements, with few exceptions. Even with parental/guardian consent it is not advised.

  • The majority of criminal records for minors are sealed, making them unattainable. An exception would be in limited situations where a minor was convicted as an adult.

  • Minors generally are unable to obtain credit until age 18, making credit and address history unlikely to exist.

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