Integrating JazzHR with Crimcheck

JazzHR is proud to partner with Crimcheck to streamline candidate background screening and accelerate time to hire. 

Crimcheck is committed to protecting their clients’ employees, customers and brands by providing thorough, comprehensive, and legally compliant employment background screening solutions. Leverage Crimcheck’s easy-to-use and secure eFetch platform to automate screening, monitor compliance, and measure your screening progress. 

Integrate JazzHR with Crimcheck to initiate the background screening process and receive results within the JazzHR Candidate Profile.

Set up the Integration

First, log into your eFetch Crimcheck portal to locate your unique integration credentials. Once you are logged in:

  1. Click My Account.
  2. Select Integrations from the panel.
  3. Click Generate API Key and copy the API key code

*Note that this is a user-specific API key that can only be used once


Once the API key code from Crimcheck has been copied, navigate back to JazzHR and:

  1. Click Settings.
  2. Click Integrations.
  3. Scroll down to the Crimcheck block. 
  4. Click MORE DETAILS.
  5. This will lead you to the personal CrimCheck integration. Click CONNECT. 
  6. Paste your unique API key.
  7. Click Save.


Once you have the integration set up, you can order background checks. 

Order the Background Check in JazzHR

  1. Within the Candidate Profile, click the Assessments tab. 
  2. Scroll to the Crimcheck section and click Select Package
  3. Select the appropriate background check package and click Request Background Check. *

Once requested, the candidate will receive an email notification from Crimcheck to initiate the background check process.


*Note that pricing and billing information is stored on the Crimcheck platform. The prices listed in JazzHR may not be final because of possible passthrough fees.

View Results in JazzHR

You are able to monitor the progress of the background check from the Assessments tab of the Candidate Profile. 

When the background check is completed, the status will change from In-Progress to Completed or Needs Attention. Click VIEW RESULTS to see all information in Crimcheck. 


Frequently Asked Questions

How can I sign up with Crimcheck?
Learn more here!

How do I customize my Crimcheck Packages?
Log into your Crimcheck account to create custom background check packages. 

What does it mean if the candidate's background check shows "Needs attention"?
Needs Attention is a completed status in Crimcheck - alerting you to review the results on the Crimcheck platform.

What is the difference between a Completed status and Needs Attention?
Completed: Background check for the candidate is clear. 

Needs Attention: There may have been unclear information returned during the process of the background check. Click View Results or log into Crimcheck directly to re-review the report.  

What are passthrough fees?
Background checks require information to be reviewed for the candidate in every county they had lived in. If a candidate has lived in multiple locations, there may be additional passthrough fees to cover the cost of each county request. 

Learn more about eFetch here!

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