Replying to Recruiting Emails

Employers are able to email candidates using JazzHR's built-in email feature.   Each email communication thread that is sent from JazzHR uses a unique email address.

Learn how to manage these emails:

Best Practice

When responding to this unique email thread, always REPLY directly to the thread. 

 
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In the reply, the email address will display as a unique communication thread resembling comm_40201206162991_ENYNQJMSNRZE0RH2E@jazz.co

If you choose to Reply All instead of Reply directly, this will send an email to a no-reply email address, and you will receive a bounce-back email notification. If you do accidentally hit Reply All, the email will be received by the intended recipient, but you will still receive a bounce-back from the no-reply string.

Also, composing a new email and copying the unique email address resembling recruiting+24736@jazz.co will not be received by the intended recipient and responding to any auto-reply email threads titled, "Thank you for applying" will not be responded to. You must always reply inline to the thread.

Learn more about sending individual and bulk emails here.

Frequently Asked Questions

Is there an issue with responding to this unique email address through Yahoo Mail?

There is a known bug with Yahoo mail that does not respect the Reply To address, thus sending the email to the From address. That is, the email is sent to the incorrect email address - "recruiting24736@jazz.co." Users who experience this bug are advised to revert back to "Classic View" to mitigate the problem.

Can I schedule emails to be sent at a future date and time?

Yes! You are able to schedule emails to come out at a specified time in the future. Learn how here.

 

 

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