Many issues that happen within web browsers are based on old, stored data. This is called cache.
Clearing/resetting this can sometimes resolve issues in JazzHR. Here's how to refresh your cache:
- For Chrome: https://support.google.com/chromebook/answer/183083?hl=en
- For Firefox: https://support.mozilla.org/en-US/kb/how-clear-firefox-cache
- For Internet Explorer: https://kb.wisc.edu/page.php?id=15141
- For Safari: https://guides.instructure.com/m/4214/l/60429-how-do-i-clear-my-safari-browser-cache
Still experiencing the issue? Check out the rest of the JazzHR Knowledge Base or reach out to firstname.lastname@example.org.