Receive New Candidate Notifications

Finding new candidates is exciting—and keeping track of them is important! Be notified each time a candidate applies to one of your JazzHR jobs with New Candidate Notifications emails. Please note: Super Users, Recruiting Administrators and Super Administrators have access to update New Candidate Notification Settings. 

This article covers:

Setting Up New Candidate Notifications

To Set up New Candidate Notifications, 

  • Navigate to Settings.
  • Click Notifications from the toolbar underneath.
  • Click the drop-down menu under New Candidate Notification.
  • Select from the following options to choose which user group(s) will receive notifications when candidates apply to any job:
    • No One
    • Admins Only - People with the Super and Recruiting Administrators role.
    • Hiring Manager Only - The Hiring Manager selected on a job.
    • Hiring Manager and the Hiring Team - All of those listed under the Hiring Team of a job.
    • Hiring Manager and Admins.
    • Note: If you only want individuals to receive notifications rather than a group,
      select No One, and then enter specific user email addresses in the field below.
  • Click Save Changes


By default, these emails include the candidate's resume attached. If you'd like the messages to come without resumes attached (perhaps for GDPR compliance), use the toggle to "Exclude Resume Attachments".


Frequently Asked Questions

Why aren't I and/or my team receiving New Candidate Notifications?

Certain methods of adding candidates to JazzHR will not trigger New Candidate Notifications.

These include:

  • Manually uploading candidates
  • Pulling candidates in through the API

Neither of these methods will allow New Candidate Notifications to be sent.

Can I customize New Candidate Notifications per user? 

New Candidate Notification emails cannot be set on a per-user/per-job basis. Rather, what you select applies to the account as a whole.

For example, if you select "Admins Only" from the drop-down menu and user X is a Recruiting Admin, he/she will receive New Candidate Notifications for ALL jobs, not just for the ones assigned to him/her.

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