Receive New Candidate Notifications

Finding new candidates is exciting—and keeping track of them is important! Be notified each time a candidate applies to one of your JazzHR jobs with New Candidate Notifications emails. Please note: Super Users, Recruiting Administrators and Super Administrators have access to update New Candidate Notification Settings. 

This article covers:

Setting Up New Candidate Notifications

To Set up New Candidate Notifications, 

  • Navigate to Settings.
  • Click Notifications from the toolbar underneath.
  • Click the drop-down menu under New Candidate Notification.
  • Select from the following options to choose which user group(s) will receive notifications when candidates apply to any job:
    • No One
    • Admins Only - People with the Super and Recruiting Administrators role.
    • Hiring Manager Only - The Hiring Manager selected on a job.
    • Hiring Manager and the Hiring Team - All of those listed under the Hiring Team of a job.
    • Hiring Manager and Admins.
    • Note: If you only want individuals to receive notifications rather than a group,
      select No One, and then enter specific user email addresses in the field below.
  • Click Save Changes

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By default, these emails include the candidate's resume attached. If you'd like the messages to come without resumes attached (perhaps for GDPR compliance), use the toggle to "Exclude Resume Attachments".

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Frequently Asked Questions

Why aren't I and/or my team receiving New Candidate Notifications?

Certain methods of adding candidates to JazzHR will not trigger New Candidate Notifications.

These include:

  • Manually uploading candidates
  • Pulling candidates in through the API

Neither of these methods will allow New Candidate Notifications to be sent.

Can I customize New Candidate Notifications per user? 

New Candidate Notification emails cannot be set on a per-user/per-job basis. Rather, what you select applies to the account as a whole.

For example, if you select "Admins Only" from the drop-down menu and user X is a Recruiting Admin, he/she will receive New Candidate Notifications for ALL jobs, not just for the ones assigned to him/her.

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