Integrating with Accurate (formerly CareerBuilder Employment Screening)

JazzHR is proud to partner with Accurate (formerly CareerBuilder Employment Screening) to help teams make more informed hires with reliable employment screening technology.

The integration allows users to quickly and easily request background checks on candidates and view the results directly from JazzHR.

Note that this integration requires each user who will be requesting background checks to first be set up through AccurateAce.

Once users are established in AccurateAce:

Connect JazzHR with Accurate

To integrate JazzHR with Accurate, first contact the Accurate support team to obtain your customer ID.

Once you have this information, head to JazzHR and:

  1. Click your initials in the upper right-hand corner. 
  2. Scroll down to the Integrations section.
  3. Click Connect next to Accurate section.
  4. Enter the email address you use in Accurate and the customer id from their support team.
  5. Click Save Credentials.


Order Background Checks

Once you've connected your JazzHR account with Accurate, head to a Candidate Profile to start ordering background checks. From their profile:

  1. Click the Assessments tab.
  2. Under CareerBuilder Employment Screening, click Send to Accurate.
  3. Click Submit an Order from the new box
  4. From the Accurate page, select the appropriate background package.
  5. Click Send Invitation to prompt the candidate to approve of the background check.

View Results

JazzHR allows you to see the progress of Accurate background check from the Assessments tab of the Candidate's Profile.

The statuses shown relate to their status in the Accurate system.

Note that the status will only begin to show AFTER the candidate has completed the sent consent form.

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