New to JazzHR or want a refresher? We're happy to help! Here is a compiled list of all of the resources that are accessible to you on-demand, at any time. The videos in this article are located on our JazzHR Vimeo page. Feel free to explore more of our videos here as well.
This article will highlight the following Training Resources:
- Training Portal
- Getting Started Guide
- Hiring Manager Training
- Advanced Admin Training
- Dedicated Account Manager
This video series starts with the basics and builds up to more advanced features. Each video is no longer than 6 minutes so you can focus on the specific feature you would like to learn, with additional articles for more details.
Uses: brand new users of JazzHR, refresher/introduction of advanced features, team training tool, sharable in a presentation or large group introduction of JazzHR.
View Here: Training Portal
You can also view this series from the Knowledge Base which you can navigate to by clicking the ? mark in the top right corner of your account, then click New to JazzHR with the map icon.
Getting Started Guide
This guide provides a call-to-action list of which areas in your account to start working on first. Each step includes how-to articles with videos and images.
Uses: brand new JazzHR users, printable instructions, easy to translate into another language.
View Here: Getting Started Guide
Hiring Manager Training
This video is created from the perspective of your Hiring Managers so they can learn how to use JazzHR quickly. The main topics are how to find jobs, view candidates' resumes, leave interview feedback, and communicate with other team members.
Uses: team training, onboarding for new Hiring Managers, recommended to have your Hiring Managers watch this video before granting them access to your account.
View Here: Hiring Manager Training
This is also accessible from the Training Portal, it's the last video in the series.
Advanced Admin Training
The Advanced Admin video will go over the features that are only accessible to Admin roles. This will cover creating templates like emails and interview guides, eTemplates for electronic signature like offer letters, reporting and, career page options.
Uses: training for new, full-time recruiters/HR employees, refresher training.
View Here: Advanced Admin Training
Dedicated Account Manager
This add-on service pairs your team with a Customer Success Manager to improve your use of JazzHR with continuous training, quarterly reviews, and involvement in product releases.
Uses: new users needing more individual training to get started, companies experiencing growth or with fluctuating hiring patterns, just to have one dedicated person at JazzHR to call that knows your name, your company background, and needs.
View Here: Dedicated Account Manager